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Shipping & Returns

Shipping and Return Policies

Shipping Charges

We accept Visa, MasterCard, Paypal, Checks and Money Orders. Your credit card will be billed for the amount of your purchase plus the actual shipping charges. We ship all orders USPS Priority Mail, or UPS ground.

The shipping cost will be shown when you select your shipping method during check out.

Shipping Times

Most orders are shipped within 1-7 business days and we  try to notify you when there's a delay. Please let us know if you need your table by a specific date for a class or retreat, or other event so we can accommodate your schedule when possible.  We need time to process your order.

International orders are shipped by USPS Priority International and arrive  1 - 3 weeks after processing time.

Tracking

The tracking number will be emailed to you after the order is shipped.  Contact us if you haven't received your tracking number in a reasonable time and we'll be happy to check on your order. 

Shipping Info

If you have any questions regarding shipping. Feel free to ask us by CLICKING HERE.

Shipping to United States:

For Ground Shipping: Please allow 1 - 7 days for processing your order, plus another 1 - 7 days in transit. We are located in Oregon, on the West Coast, shipping time will vary depending on what part of the country your order is being shipped to.

For Priority Mail: Please allow 1 - 3 days for processing your order, plus 2 - 3 days in transit.

Please note: UPS orders will not deliver on Saturday, USPS Priority Mail will deliver on Saturday.

Shipping to Canada: We ship USPS Priority International to Canada and most shipments arrive in 1 - 3 weeks.

Please note: Brokerage, taxes, and duties may be required and will be responsible by the recipient of the package.

Shipping to Australia

**Australia orders: We now have a local distributor waiting to service your orders. Please go to WWW.SEWINGBUDDIES.COM.AU and Jan will be happy to answer your questions and take your order. Jan has a beautiful website which you won't want to miss!

Shipping to Europe

We ship USPS Priority International to Europe and most shipments arrive in 1 - 3 weeks.

Please note: Brokerage, taxes, and duties may be required and will be responsible by the recipient of the package.

Shipping Guarantee:

All of our shipments are insured. Please contact us if there is any issue with your package.

Return Policy

Return Policy Customer satisfaction is important to us, if you are not completely satisfied with your purchase you may return it to us for a full refund. Please contact us if you have questions about your table, if there is a problem we will work with you to correct it. If you'd like to return it we will email a UPS return label to place on the box and ship back to us free of charge (for USA shipping only, We cannot refund International shipping charges). Once we receive the table we will credit the full amount of your purchase. If you are exchanging the table for a different size we ask that you pay shipping to return the table.

If you have any problems using our shopping cart, please call or send us an e-mail at info@sewingmates.com.

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